ESOL English for Work

This unit covers key jobs that people do and the different places where people work, introducing vocabulary and phrases related to employment.

This unit focuses on when you start work, including talking about working hours, shifts, and schedules.

Here, we discuss what it means to work at a desk and explore vocabulary related to office work and equipment.

This unit explains how you can get paid, introduces concepts of pounds and pence, and discusses financial vocabulary related to wages and salaries.

We turn our attention to different job roles within an organisation, including learning about hierarchy and management structures.

This unit covers the different types of absences at work and how to talk about taking time off or reporting sickness.

Here, we talk about how to stay safe at work, including identifying a first aider, knowing what’s in a first aid box, and understanding protective clothing and equipment.

This unit focuses on working in a café environment, including customer service interactions and typical café-related vocabulary.

We revisit the office setting and explore more about what can be found in an office building.

This unit covers cleaning tasks and equipment used to maintain a clean and safe office environment.

Here, we explore what it’s like to work in a shop, focusing on sales interactions, customer service, and shop-related language.

This unit explores working on a construction site, introducing tools, safety procedures, and job-specific vocabulary.

In this unit, we look at how to read job adverts and understand common words and phrases used in them.

We discuss how to apply for a job, including completing applications, attending interviews, and understanding recruitment language.

This unit introduces larger amounts of money and discusses financial vocabulary for higher values and workplace transactions.

We discuss working in a restaurant setting, including vocabulary related to food service and interacting with customers.

This unit covers the role of a hotel receptionist, focusing on greetings, customer service, and managing bookings.

Here, we discuss the role of a housekeeper, including cleaning duties, guest relations, and hospitality vocabulary.

This unit focuses on different methods of travelling to work and associated transport vocabulary.

We expand on office-related vocabulary and introduce more terms for common items and tasks in the workplace.

This unit discusses the job of a painter and decorator, introducing tools, materials, and techniques used in this trade.

Here, we explore working in a shoe shop, including assisting customers and handling transactions.

This unit covers working and shopping in a supermarket, focusing on common phrases and vocabulary related to the retail environment.