Introducing Team Leader and Supervisory Skills
A wide-ranging e-learning module that explores the key topics of team leadership and supervision, beginning with supporting the business and setting objectives through to creating schedules and evaluating performance.
Overview
The Introducing Team Leader and Supervisory Skills course provides foundational knowledge of team leadership and supervisor best practices for anyone looking to progress into one of these types of roles. From key terms and setting objectives, to effective communication and resolving issues and disputes, you'll be armed with the information and skills you need to apply for your next leadership or supervisory role.
More detail
Course syllabus
Module 1: Introducing Team Leader and Supervisory Skills
- Course Introduction
This unit provides an introduction to the Introducing Team Leader & Supervisory Skills course, outlining the course structure and explaining how the following units cover key topics in leadership and supervision.
- Understanding the Role of Team Leaders and Supervisors
We begin the course by exploring key leadership and supervisory terms. This unit also provides an overview of organisational structures and the ways team leaders support both management and the wider business.
- Leading a Team
This unit focuses on how to lead a team effectively as a leader or supervisor. You’ll learn about effective communication, setting objectives, and motivating your team to achieve the best results.
- Managing Workflow
Here, we examine how to manage team workflow through monitoring performance, creating and maintaining schedules, and prioritising tasks to ensure work is completed efficiently and to a high standard.
- Supporting your Team
In the final unit, we explore how to support your team through effective training, performance evaluation, constructive feedback, and resolving issues or disputes in the workplace.
Obtaining your certificate
You will need to pass a multiple-choice exam at the end of the course in order to gain your accreditation. Once passed, we will send your official certificate by email.