Negotiation Skills
Build your negotiation skills with our online course. We'll explain the frameworks, techniques and ethics of negotiation, which you can apply in everyday life.
Overview
Whether you’re looking to improve your business judgement or simply learn a new skill which can be applied in everyday life, our course will teach you how to create goals of negotiation and pinpoint your own negotiation style, as well as the different negotiation tools you can use.
More detail
Course syllabus
Module 1: Negotiation Skills
- Course Introduction
This introductory unit provides a complete overview of the Negotiation Skills course, outlining its structure and key learning objectives.
- What is Negotiation?
We begin by defining negotiation and assessing whether it is the right approach for different situations. The unit also introduces everyday examples of negotiation to illustrate its relevance in both personal and professional contexts.
- Establishing Your Goals
In this section, we explore how to identify and assess your goals in any negotiation, understand your negotiation style, and recognise how thought-based biases can influence outcomes. Key negotiation concepts are also introduced to strengthen your foundational knowledge.
- Types of Negotiation
This unit guides you through the various forms that negotiations can take, including distributive and integrative negotiation, while providing frameworks for how to approach and adapt to each type effectively.
- Negotiation Tools
Here, we examine some of the key tools and techniques used by skilled negotiators, such as persuasion, preparation, and active listening, and how these can be applied to achieve better outcomes.
- Negotiation in Action
The final unit focuses on negotiation in practice, exploring real-world contexts such as cultural differences, legal duties, and ethical standards. You’ll also learn strategies to handle challenging negotiation scenarios successfully.
Obtaining your certificate
You will need to pass a multiple-choice exam at the end of the course in order to gain your accreditation. Once passed, we will send your official certificate by email.