People Management Skills
Develop your leadership and management skills with our online course. You’ll learn about the importance of effective communication, theories that underpin what drives people to succeed at work, and how to motivate and engage people to do their very best.
Overview
Our People Management Skills course offers essential information on the skills you need to manage and lead people successfully. Topics covered include micromanagement, the psychological contract, effective teamwork, leadership styles, and managing conflict.
More detail
Course syllabus
Module 1: People Management Skills
- Course Introduction
This unit provides an introduction to the People Management Skills course, outlining the course structure and explaining how the subsequent units explore the essential elements of managing and leading people effectively.
- An Introduction to People Management
We begin the course by defining the term 'people management' and identifying key skills required for effective management. This unit also highlights the importance of communication, leadership styles, and the impact of micromanagement on teams.
- The Psychology behind Effective People Management
This unit explores the psychological foundations of managing people successfully. You’ll learn about the psychological contract, the importance of fairness (organisational justice), and how respecting the 'voice principle' contributes to a motivated workforce.
- Motivating and Engaging your Team
Here, we look at strategies for motivating and engaging your team to achieve high performance. The unit discusses teamwork, intrinsic and extrinsic motivation, and how to create a positive and inclusive team culture.
- People Management Skills in Practice
This section examines different leadership styles and practical communication techniques for effective management. It also covers planning, delegation, and ways to ensure clear direction and accountability within your team.
- Managing your Team
The final unit focuses on performance management, identifying training needs, and developing your team’s skills. It also provides guidance on conflict resolution and maintaining a healthy, productive work environment.
Obtaining your certificate
You will need to pass a multiple-choice exam at the end of the course in order to gain your accreditation. Once passed, we will send your official certificate by email.